Refund policy
Return Policy
To initiate a return, please visit our Return & Exchange Portal and follow the instructions provided.
- Returns are accepted within 30 business days of receiving the product. Contact us for details.
- No returns are accepted for used items. Items must be in new condition and in original packing.
- Wheels cannot be returned if you mount tires on the rims.
- We do not take responsibility for shipping damages for returns. If the merchandise is damaged in transit to us, it will be the responsibility of the buyer to file a claim with the shipping carrier.
- We recommend purchasing shipping insurance to cover potential shipping loss or damage.
- We do not accept returns if the wheel arrives damaged. A 20% restocking fee will be applied to cover the shipping costs we've paid.
Wrong Merchandise
If we shipped you the wrong merchandise, we'll pay 100% of the costs to get you the right product. Please contact us within 48 hours of receiving the items (based on delivery confirmation).
Shipping Damages
If you receive a damaged or defective item, please contact us within 48 hours of receiving your order (based on delivery confirmation).
Refund
Once we have received and processed your return, we will issue a refund to the original payment method used for the purchase. Refunds will be credited within 3-10 business days after processing your return. If you have not received your refund and more than 15 business days have passed since we approved your return, please contact us.
International Orders
International buyers are responsible for any taxes or customs fees. If a package is returned due to unpaid taxes or customs duties, the shipping fee will not be refunded.